Accent:Messaging On-Hold
Messaging On-Hold
Create a positive on-hold experience and maximize every call with Messaging On Hold from Mood Media. Decrease hang-ups, boost sales, and engage callers effectively with our marketing solutions designed for on-hold messaging.
- Boost awareness of your products and services
- Manage call traffic while providing information such as hours of operation
- Enhance employee productivity
- Showcase promotions and support marketing initiatives
- Encourage customers to follow your business on social media and visit your website
“If you want Voice Messaging that truly drives results and has great service to back it up, go with Mood Media. You won’t be disappointed.”
How It Works
Whether you aim to highlight your latest offerings or cultivate an atmosphere that strengthens your brand identity, Mood Media will craft an on-hold solution that resonates with your customers in remarkable ways.
#1 Collaboration
Our entire creative team collaborates with you on your production through our intuitive online portal, Voice Design.
#2 Create
Our Copywriters develop your script, after which our professional Voice Talents and Sound Designers record and refine the on-hold messages.
#3 Approve
Before we proceed to final production, you will receive an email notification that allows you to log into Voice Design and listen to the messages. From that point, you can either approve them for production or request any changes.
#4 Produce
Once approved, your on-hold message production will be handled by our Brand Messaging Team. It’s that simple.
Voice Design Portal
With our user-friendly online Voice Design portal, we simplify the messaging process. In just a few quick clicks, you can:
- Create scripts and place orders
- Access order history
- Manage voice talent and music style preferences
- Review account settings
- Approve messages or request modifications
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More than 85% of callers prefer on-hold messages instead of silence, according to Cellular Marketing Magazine
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of callers make a purchase based on something they heard while on hold, according to Maximarketing
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Caller retention increases by 40% when on-hold messaging is utilized, according to US West